Recent Posts

Water Damage Time Line

9/5/2022 (Permalink)

water in basement Water damage doesn't wait; call SERVPRO of Milwaukee North now!

SERVPRO of Milwaukee North specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.  We arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.  Here is some information on the timeline of a water damage event.

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

In the event you sustain water damage for any length of time, SERVPRO of Milwaukee North is here to help.  Call us today at 414-354-7566 for a no-cost assessment of your damage.

Fire Safety Tips to Protect Your Milwaukee Area Business

9/1/2022 (Permalink)

smoke and smoke detector If you own a business, make sure you take all of the steps necessary to mitigate the risk of and prepare for a fire emergency.

One fire can completely destroy a company’s finances and productivity.  In severe instances, this risk can lead to a closure.  In addition to ensuring you are compliant with all fire safety codes, here are some tips to mitigate the threat fires pose to your business.

Have the Right Equipment

Make sure you have functioning smoke alarms and extinguishers in the workplace at all times.  A fire suppression system is also recommended.

Minimize Flammable Materials in Storage

Packaging materials, paper files and batteries, as well as other common office items can be highly flammable.  Minimize the amount of these materials kept in the workplace, and safely store those that are kept.

Manage Electronics Safely

When leaving for the day, always turn off everything plugged into an outlet.  Make sure electrical cords are not damaged as broken wires can start fires, and never allow circuits to be overloaded.

Regularly Check Fire Alarms

Conduct monthly checks to ensure that all fire alarms, as well as the systems that monitor the building, are functioning properly.  Alert employees therein to give them ample time to evacuate in the event of a fire.

Have a Written Plan

Write out a plan that includes evacuation protocols, fire prevention policies, emergency phone numbers, and all other matters pertaining to procedures.  Make sure all employees have access to the plan.  SERVPRO of Milwaukee North can help create an Emergency Ready Plan (ERP) to keep a digitally accessible record of your plan and important information.

In the event your business is affected by fire, smoke, or soot damage, don’t hesitate to call on the professionals at SERVPRO of Milwaukee North.  We are here to help 24/7/365.  We can be reached at 414-354-7566.

Providing 5 Star Customer Service in Waukesha, WI

8/15/2022 (Permalink)

5 star facebook review At SERVPRO of Milwaukee North, we aim to exceed customer expectations through caring and professionalism.

At SERVPRO of Milwaukee North, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a review written on Facebook by a customer in Waukesha, WI who experienced a flooded basement in her home. Donna M. writes:

"I had a major water loss...SERVPRO came to the rescue and handled everything efficiently and professionally!!!"

Here at SERVPRO of Milwaukee North, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done. We are here for your emergencies 24/7/365.  Give us a call for help at 414-354-7566.

Milwaukee Fire Restoration 101: Levels of Fire Damage

8/5/2022 (Permalink)

 residential fire SERVPRO of Milwaukee North is here to help answer your questions and restore your home to its preloss condition.

Levels of Fire Damage

Not all fires end with the same amount or level of damage. Fire damage is categorized into three different levels: minor, moderate, and major.  The trained professionals at SERVPRO of Milwaukee North will assess your damage and provide a plan of action to restore each unique fire loss.

Minor Fire Damage

  • Smoke residue is light and contained to certain rooms or areas. 
  • Restoration may involve dry cleaning and/or wet cleaning of ceilings, walls, floors and contents. 
  • Areas may need to be repainted, and minimal items may need to be replaced. 

Moderate Fire Damage

  • Smoke residue is moderate, and more materials require wet cleaning. 
  • Multiple areas require repainting, and the number of items requiring replacement multiplies.
  • Floors may require refinishing. 
  • Heat damage requires more materials to be replaced. 
  • Smoke orders are noticeable and the structure may require additional deodorization.  

Major Fire Damage

  • Smoke residue is present through a large portion of the structure.  
  • Smoke odor is much stronger, even overwhelming. 
  • Heat damage is severe.
  • Structural framing and finishes may be charred, requiring structural repairs. 
  • Emergency services are needed.  These include boarding up, establishing a source of electricity, winterizing the building in cold weather, and removing smoke-filled and charred debris.
  • Restoration will require extensive cleaning of the structure.
  • Contents that are salvageable will be moved off-site for cleaning.  
  • Multiple methods of deodorization are needed to remove smoke odors.

A fire of any size is one of the most devastating events a home or business owner can encounter. Each smoke and fire damage situation is different, and each requires a unique solution.  SERVPRO of Milwaukee North has the equipment, expertise, and experience to restore fire and smoke damage.  It is our number one priority to treat your family with respect and your property with care.  Call us today at 414-354-7566 for a no cost assessment. 

Being Prepared in Waukesha County: Pack a Severe Weather Emergency Kit

8/1/2022 (Permalink)

tornado The United States ranks highest as the country with the most tornadoes. Canada places second.

Despite the fact that meteorologists are now better able to predict them, tornadoes can strike with little warning. Therefore, it’s best to be prepared well before a tornado approaches. One way to be prepared is to compile an emergency kit.  Here are some suggested items:

Water

Have a purification kit and enough water to last 72 hours

Food

Plan enough food to last 72 hours, plasticware, and some means of preparation

First Aid Kit

Include supplies to treat minor wounds and keep larger wounds under control

Medication

Pain relievers, anti-inflammatory medication, and prescriptions

Waterproof Clothing

Boots, jackets, pants, and warm clothing

Flashlight

Don’t forget the batteries!

Blankets and Pillows

Protect your head, neck, and body from falling debris with a heavy blanket and fluffy pillow

Toilet Kit

Sanitation and hygiene is extremely important! Include some wet wipes

Extra Supplies

Remember to pack any necessary supplies for your babies, kids, elderly parents, or pets, if applicable

NOAA Weather Radio

Stay updated with the current conditions.  Download the app too!

Important Documents

Make sure to keep all of your important documents in a sealed waterproof container away from an area that can flood

Things to Do

Books, crosswords, games, and other items to keep yourself and loved ones occupied while waiting out the storm.

When the storm is over, if you find that you have property damage, call the professionals at SERVPRO of Milwaukee North right away for help.  We have crews available 24/7 for tarp up and board up as well as water mitigation services. 

Ejector Pump Vs Sump Pump: What's the Difference?

7/11/2022 (Permalink)

cartoon man in flooded basement SERVPRO of Milwaukee North is here to help take the stress out of water damage clean up. We are available 24/7/365.

EJECTOR PUMP

Most homes are built so gravity can transport waste to the sewer system. For this to be possible, the home must be higher than the sewer pipes so the waste can drain properly. Sometimes, however, this isn’t possible because of a home’s location or because of plumbing in the basement that reaches deeper than the main sewer lines. In these instances, an ejector pump, sometimes called a sewage pump, is used to force sewage out of the home’s plumbing.

One of the biggest differences between an ejector pump and a sump pump is that an ejector pump has the ability to move solid waste with water pressure.  The ejector pump breaks up solid waste to force it farther down the line and out to the main sewer.  Without an ejector pump, basement bathrooms and any plumbing below the main sewer level would be unable to clear waste. The result would be sewage backing up into the home. 

SUMP PUMP

A sump pump provides a different function than an ejector pump. Sump pumps do not deal with waste or sewage at all. Instead, a sump pump sits in a pit beneath your home. This pit is drainage for excess water that builds up during rainstorms, snowmelt, or flooding of any sort. When excess water accumulates in your sump pit, the sump pump expels the water out through pipes that drain to an exterior location far enough from your home to not cause any issues or backflow. Without a sump pump, basements could be flooded every time it rains. A sump pump ensures that you keep a dry home, even when torrential storms rage outside.

Sump pumps are mostly found in wet climates or where basements are prevalent. They are less common in dry areas or where basements are not popular.

Sump pumps cannot be joined to a sewer line. Instead, they must drain outside. Sump pumps also cannot handle debris. They generally have a screen or grate on the intake so the pump doesn’t suck up anything that could damage and ruin the pump. Sump pumps are meant to transport water only.

While each of these is important in its own right, ejector pumps and sump pumps are different tools that perform very different jobs. Ejector pumps push waste and sewage uphill to remove it from plumbing that’s below the main sewer level. Sump pumps stop your basement from flooding by evacuating water that accumulates from natural sources. If you require one of these pumps but don’t have it, the results could be disastrous.  

In the event you do sustain damage from a failed ejector pump or sump pump, SERVPRO of Milwaukee North is here to help 24/7/365.  Give us a call at 414-354-7566 for a no-cost assessment of your water damage situation.

Providing 5 Star Service to Milwaukee County Business Owners

7/1/2022 (Permalink)

5 star google review There is no greater compliment here at SERVPRO of Milwaukee North than a 5 star recommendation from one of our customers!

At SERVPRO of Milwaukee North, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage emergency, we want to be there to help them recover their business to preloss condition with as little disruption as possible. 

One such example of this comes from a Google review written by a customer in Waukesha, WI who experienced damage in his business. Rick K. wrote:

"Water main broke in our office building. Called SERVPRO at 8:45am, team of Jeff, Drew, Rick, Lawrence and Antonio were here by 10am. with all equipment to begin damage mitigation. Very impressed with their knowledge, professionalism and their focus on making sure we understood the complete process. Can't ask for better service!"

Here at SERVPRO of Milwaukee North, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 414-354-7566.

A Happy Customer in New Berlin, WI

6/15/2022 (Permalink)

5 star google review We pride ourselves in our problem solving skills here at SERVPRO of Milwaukee North. We are always Here to Help.

At SERVPRO of Milwaukee North, great customer service is of the utmost importance to us.  We work hard to train our emergency personnel to exhibit excellent customer service. When one of our customers is experiencing a water damage or fire damage or other emergency, we want to be there to help them recover their home or business to preloss condition with as little disruption as possible. 

One such example of this comes from a Google review written by a customer in New Berlin, WI who experienced a disaster in his home. Bob L. wrote:

"It did take a little while to get someone out to our house due to a communication issue but once they arrived, the team did a great job. They performed a detailed evaluation of the damage, discussed alternatives, provided an estimate of the fees and began the work. The teams were very professional, thorough and did a great job of the clean up. They even helped us to remove some damaged items from the basement."

Here at SERVPRO of Milwaukee North, there is nothing that makes us prouder than knowing our customers are satisfied with a job well done.  We are here for your emergencies 24/7/365. Give us a call for help at 414-354-7566.  

Flood Insurance and Water Backup Coverage: What’s the Difference?

6/10/2022 (Permalink)

legs with rubber boots in standing water Water in your basement? The professionals at SERVPRO of Milwaukee North are here to help!

Spring and Summer in Milwaukee County is a happy time for so many home and business owners who are ready for warmer weather, and sunshine!  We Midwesterners look forward to that first day on or in the water.  So what happens when that water we love so much finds its way into our basements?  How can property owners recover losses to their property from flood waters?  

Water/Sewer Backup Coverage

Most homeowners insurance policies come with an optional endorsement for water backup and sump discharge/overflow which will cover losses, up to a certain limit, caused by the backup of water or waterborne materials through a sewer or through a drain. It will also cover water or waterborne material that overflows from a sump, even if the backup of water is due to the mechanical breakdown of the sump pump. Coverage includes damage to property but excludes the sump pump and any related equipment that has broken down.  Contact your insurance professional for more information about this coverage and its limits.

The endorsement does not cover damages caused by a flood. A separate flood insurance policy needs to be obtained to cover losses due to flooding.

Flood Insurance

What is a flood?  The dictionary defines “flood” as rising and overflowing of water onto normally dry land. For the purpose of insurance, “rising” is the key to distinguish flood damage from water damage. Basically damage that has occurred from water that has been on the ground at some point before causing damage to your home is considered flood damage, and would not be covered by your homeowners insurance policy.

Flooding can happen anywhere; even if your home is not in a flood plain.  Flood insurance is available to all homeowners who live in a participating community, which must enforce floodplain ordinances and building requirements that meet or exceed FEMA guidelines. If your community does not participate in the NFIP, you can make a request for it to do so through your mayor, city council or county commissioner’s office.  Contact your insurance professional for more information about this coverage and its limits.

In the event you do sustain property damage from any type of flooding, SERVPRO of Milwaukee North is here to help.  We are available 24/7/365 at 414-354-7566 for your emergencies.

Water in your basement? The professionals at SERVPRO of Libertyville/North Chicago City/Lake Bluff are here to help!

Milwaukee Fire Restoration 101: Types of Soot

6/6/2022 (Permalink)

black soot webs appear similar to spider webs spread across the ceiling of a home Soot webs were caused by wet soot formed during a house fire.

There are two different types of soot: wet and dry. Before restoration begins, SERVPRO of Milwaukee North will test the soot to determine which type of damage occurred. The cleaning procedure we use will then be based on the information identified during pretesting.

Wet Soot - Plastic and Rubber

  • Low Heat,
    smoldering, pungent odor, sticky, smeary. Creates smoke webs that are more difficult to clean.
  • Example: plastics, synthetics, household fires

Dry Soot - Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.
  • Example: organic materials, wildfires

Protein Soot - Food products

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 
  • Example: grease or food, kitchen fires

A fire is one of the most devastating events a home or business owner can encounter. Each smoke and fire damage situation is different, and each requires a unique solution for the specific situation.  SERVPRO of Milwaukee North has the equipment, expertise, and experience to restore fire and smoke damage.  It is our number one priority to treat your family with respect and your property with care.

Call SERVPRO of Milwaukee North today at 414-354-7566 for a free inspection to assess your unique situation.